Locating Missing Images, Correct Spelling, and File Paths
Encountering missing images or broken files on your website can be frustrating, but resolving these issues is often straightforward. A 404 error usually means a file cannot be found due to an incorrect file path, a case-sensitive mismatch, or an improperly placed file. By carefully checking the file’s location and name, you can quickly restore missing content and ensure your website functions properly.
Below, we’ll guide you through identifying and fixing missing files and images, helping you maintain a seamless browsing experience for your visitors.
Missing or Broken Files
If you encounter a 404 error, check the URL in your browser. This will help you identify the exact file path and name that cannot be located.
For example:
http://example.com/example/Example/help.html
To resolve the issue, ensure the file is placed in the public_html/example/Example/ directory, keeping in mind that file names are case-sensitive.
For addon domains, the file should be in:
public_html/addondomain.com/example/Example/
Broken Images
If an image fails to load, open your website in Google Chrome or Firefox. A placeholder box with a red "X" will indicate where the image is missing. Right-click on the "X" and select Properties to view the file path and name.
Example path:
http://example.com/images/banner.PNG
Ensure the image file is correctly uploaded to the public_html/images/ directory, keeping the file name's case sensitivity in mind.
For addon domains, the image should be in:
public_html/addondomain.com/images/
