A 404 error indicates that the requested file cannot be found. If the file has already been uploaded, it may be misspelled or in the wrong directory. To verify the correct filename and folder location, refer to the following guide:
How to Locate the Correct Filename and Directory
Several other factors may also contribute to a 404 error, including.
1. Hotlinking Restrictions – If images are displaying a 404 error, it could be due to Hotlink Protection being enabled while the domain is not whitelisted. For more details, check out this article:
Understanding Hotlinking and How to Enable or Disable Hotlink Protection
2. .htaccess File Configuration – If you encounter a 404 error when accessing your site via http://ip/~username/, the .htaccess file may have incorrect settings. Try renaming the file to .htaccess-backup and refresh the page to see if the issue is resolved.
3. Missing public_html Directory – If the public_html folder has been accidentally deleted or if the account needs to be reconfigured, immediate action is required. Contact our support team via live chat so we can investigate and assist you.
