The Traceroute, WHOIS, Ping, and Dig tools provide valuable network diagnostics. While there are multiple ways to execute these commands, here’s the simplest method:
Note: Some Chrome users may encounter an Error 1010 - Access Denied message when accessing Network-Tools.com. If this happens, try using an alternative browser like Firefox or Opera to visit nwtools.com instead.
Steps to Use These Tools:
STEP 1: Open nwtools.com in your browser.
STEP 2: Select the tool you need from the available options.
STEP 3: Enter the domain name or IP address in the search field and click Go.
Commonly Used Tools:
- Traceroute: The final hop in the trace should end at a LyteHosting server.
- Whois: Check whether the name servers are pointed to LyteHosting and confirm that no recent changes occurred in the last 48 hours.
- Ping: This test displays the last IP from Traceroute but may be useful as a standalone test in some cases.
- Dig: Listed under Answer Records, this provides advanced DNS zone information.
Running Traceroute and Ping from a Desktop
Although online utilities like nwtools.com are useful for checking server status, they do not reflect your actual connection. To test connectivity to LyteHosting servers, run these tests directly from your computer.
Windows
To ping a domain on a Windows computer:
STEP 1: Open the Start menu and select Run.
STEP 2: Type cmd and press Enter.
STEP 3: In the command prompt, enter:
ping exampledomain.com
STEP 4: Press Enter to execute the command.
Once the process is complete:
- Highlight the results.
- Press Ctrl + C to copy them.
- Contact LyteHosting via phone or chat with the results for further investigation of connectivity issues.
macOS
To ping a domain on a Mac:
STEP 1: Use Spotlight Search to find Network Utility or navigate to Applications > Utilities.
STEP 2: Open Network Utility and select either the Ping or Traceroute tab.
STEP 3: Enter the hostname, IP address, or domain name.
STEP 4: Click Ping or Trace to run the test.
Once complete:
- Highlight the output.
- Press Command + C to copy the results.
- Contact LyteHosting support with the details for troubleshooting.
Alternatively, Mac users can use the Terminal application to run Traceroute and Ping.
Linux
To ping a domain on a Linux system:
STEP 1: Open a Terminal window.
STEP 2: Enter the command:
ping exampledomain.com
STEP 3: Press Enter to execute.
Once complete:
- Highlight the output.
- Press Ctrl + C to copy the results.
Reach out to LyteHosting via support or live chat with the results for further assistance.
