A malfunctioning database can cause your website to go offline or even result in data loss. These problems often arise from corrupted data, server glitches, or configuration mistakes. Fortunately, LyteHosting’s Customer Portal includes tools that help you detect and resolve these issues quickly, enabling you to restore your site’s functionality with ease.
If you come across messages like "Error establishing a database connection" or "Database marked as crashed," follow the steps below to troubleshoot and repair the problem.
Checking Your Database via LyteHosting’s Customer Portal
Even if you're facing errors such as "supplied argument is not valid" or "table attribute does not exist," LyteHosting's built-in database check tool can help identify and possibly resolve the issue.
STEP 1: Log in to cPanel.
There are two methods to log into your cPanel.
- Method 1: Log in to your cPanel directly.
- Method 2: Log in to your cPanel through your Customer Portal.
Through your Customer Portal;
- Log in to your Customer Portal.
- Click on "Log in to cPanel".
STEP 2: Locate the Databases section, and click on Manage My Databases.
STEP 3: Under Modify Databases, locate the database you want to check from the dropdown list, and click Check Database.
STEP 4: You will see a progress report on the next page, then click ‘Go Back’.
If the diagnostic tool displays a message like "Issues were detected. Repair recommended," here’s how to proceed:
STEP 1: Under Modify Databases, locate the affected database from the dropdown menu, and click Repair Database.
Once the repair process completes successfully, a green checkmark will confirm the fix.
