Why Do I See “Session Has Expired” When Trying to Log In to cPanel? Print

  • cPanel, cPanel Error
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If you try to log in to cPanel and it immediately logs you out with the message Session has expired, it usually indicates a session validation issue caused by browser settings, network changes, or device configurations.

This error prevents you from accessing your hosting control panel and is often easy to fix by adjusting a few settings.

Common Causes of the “Session Has Expired” Error

1. Browser Cache or Cookies Issue: Outdated or corrupted cookies can prevent cPanel from properly validating your login session.

2. Incorrect Date and Time Settings: If your device’s clock is set incorrectly, it can cause session validation errors due to mismatched timestamps.

3. Changing IP Address: Using a VPN, Cloudflare Warp, or an ISP that frequently changes IP addresses may trigger session termination because cPanel detects a different IP after login.

4. Multiple Simultaneous Logins: Logging into the same cPanel account from different devices or browsers at the same time can cause session conflicts.

5. Firewall or Security Software Interference: Certain browser extensions, antivirus programs, or firewall rules may block session cookies required for login.

How to Resolve the Issue

Follow these steps to fix the error:

1. Clear Browser Cache and Cookies

  • Go to your browser’s settings and clear cookies and cache.
  • Try logging in again after doing so.

2. Check Your Device’s Date and Time

  • Ensure your device’s date, time, and timezone are set correctly.
  • Consider enabling automatic time synchronization.

3. Disable VPN or Cloudflare Warp Temporarily

  • Log in directly using your regular internet connection without a VPN.
  • This ensures a stable IP address during the login process.

4. Avoid Multiple Logins

  • Log in from only one device or browser at a time.

5. Try Another Browser or Incognito Mode

  • Open Private/Incognito mode to bypass cookie-related issues.
  • Alternatively, switch to another browser (like Chrome, Firefox, or Edge).

6. Check Firewall or Antivirus Settings

  • Disable any browser extensions or security software that might block cookies.
  • Try again after temporarily disabling them.

Tip: Using Private/Incognito mode often resolves login issues caused by stored cookies and temporary browser data.

Still Experiencing the Problem?

If the issue persists even after trying all the steps above:

  • Contact our 24/7 Support Team for further assistance.
  • We’ll help you check if there are server-side session or security restrictions affecting your login.
  • You can also visit status.lytehosting.com to verify if there are any ongoing server updates or maintenance.

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