If your WordPress website loads a blank white page instead of your content, you’re likely experiencing what’s known as the White Screen of Death (WSOD).
This usually means there’s a problem with your website’s code, server configuration, or database connection, preventing WordPress from displaying any content.
Common Causes
These are the common causes of a blank white page on your website:
1. Internal Server Errors (500): Misconfigurations or exceeded resource limits on the server can cause a blank page to appear instead of an error message.
2. Malware or Hacked Files: If your website has been compromised, important core files such as index.php or wp-config.php may be changed or deleted, breaking your website.
3. Theme or Plugin Conflicts: Outdated, incompatible, or poorly coded themes and plugins can cause fatal PHP errors, preventing your site from loading.
4. PHP Errors: Syntax errors in custom code or conflicts between plugins and themes may stop WordPress from rendering any page.
Recommended Solutions
These are the recommended solutions of a blank white page on your website:
1. Keep WordPress Updated: Always use the latest version of WordPress, along with updated themes and plugins. Updates often fix bugs and compatibility issues.
2. Avoid Pirated or Null Themes/Plugins: These files often contain malware or malicious code that can break your website. Always use verified sources from the WordPress repository or trusted developers.
3. Restore a Backup: LyteHosting provides 7 days of automatic backups via the JetBackup menu in your cPanel. If the issue started recently, restore a working version of your site.
4. Check Plugins and Themes:
- Log in to your cPanel.
- Temporarily deactivate all plugins.
- Switch to a default theme like Twenty Twenty-Four.
If your site loads correctly afterward, reactivate plugins one by one to identify the cause.
5. Review PHP Settings: Increase the PHP memory limit or check for error logs in your cPanel to identify code-related issues.
NOTE:
Restoring a backup or updating may fix the problem temporarily, but the best long-term solution is to:
- Keep your WordPress installation secure and updated.
- Use only supported and reputable themes/plugins.
- Perform regular maintenance and security scans.
If you’re unable to determine the cause of the blank page, kindly reach out to LyteHosting Support. Our team will help investigate and resolve the issue for you.
